17 February 2003

From: TelephoneHouse@aol.com

To: mbaker@cala.co.uk [Malcolm Baker, Construction Manager]
nigel.eveleigh@tunbridgewells.gov.uk

Complaint about NOISE & POLLUTION - Telephones House, Tunbridge Wells

Dear Mr Baker

I tried to contact you on the number given to us (01784 225300) between 2 and 2.30pm but you were engaged, and I was told that you would ring me back, but have heard nothing.

I live opposite Telephone House site, and the noise as from 8.15am this morning [Monday 17.02.03] has been appalling, due, I suspect, to the loading of iron girders into trucks. When these are dropped from a height, the vibrations can be felt in my house, and sometimes it shakes. We are not dealing with an earthquake, which is a natural disaster, this is man-made. Please would you instruct the demolition crew to load more carefully.

I have spoken to Nigel Eveleigh about this and the level of dust in the air, which is causing eye and respiratory irritation. The vibration does no-one's property any good.

Your demolition contractor maybe proud of working ahead of schedule, but this should not be at the cost of amenities and well-being of those living and working in the area of Telephone House.

Yours sincerely
Katherine Quinnell
The Telephone House Neighbours Association

cc Nigel Eveleigh, Head of Planning and Building Control, Tunbridge Wells Borough Council